The “Crew” tab — correcting shift times

Short guide for site leads
KIM Montagebau · 19.09.2026

What this is

The app has a “Crew” tab. It shows your crew for today: who has opened their shift, who is on a break, who has closed, and who has not opened yet.

In the same place you can correct the shift times of a member of your crew — for the current day.

What it is for

So that a working day is not lost because of technology or an unusual situation. Typical cases:

• the fitter's phone is out of battery or broken;
• there was no connection on site and the shift was never opened;
• someone forgot to tap “Open” or “Close”;
• a break was not recorded, or recorded wrongly.

Previously this meant waiting for the office. Now the fitter comes to you and you enter the correct time straight away, on site.

How to correct

1. Open the “Crew” tab.
2. Tap the row with the fitter's name.
3. “Time correction” opens: Start, End, Breaks. Time is set in steps of 15 minutes. If the shift covers the planned lunch window, “Lunch” is suggested as a separate break — you can change or delete it.
4. Fill in the “Reason for correction” field — it is required.
5. Tap “Save correction”.

You correct your own shift in the same place and in the same way.

You need internet: without a connection the correction is not saved and the app says so. Try again later.

The reason is required — and it is your responsibility

Every correction needs an explanation. Without a reason (at least 5 characters) it cannot be saved.

You are responsible for the entered time matching reality. Time affects pay, so a correction is not “bending the numbers” — it restores what actually happened during the shift.

Write a factual reason, short and to the point:

What happens after saving

• The previous time is not erased: the earlier version is kept, and “before → after”, who corrected it and when, stay visible.
• The fitter receives a notification in the app: who corrected the shift and what changed. The text of the reason is not shown to them — the office sees it.
• The correction goes into the journal the office reviews. Disputes are settled by the office.

What is not possible

• Correcting a shift from yesterday or earlier — only the current day. For past days contact the office.
• Correcting the shift of someone who is not in your crew.
• Creating a shift for someone who has leave or sick leave on that day — the app rejects it, only the office changes such days.

If there is no “Crew” tab

Contact the office. Your role may have just been changed in your employee record — in that case the phone has to be paired again with a new activation code.

Questions — ask the office. · To the app